Frequently Asked Questions
Everything you need to know about shopping with Call It Spring Canada.
What is your return policy for online orders?
We offer a 30-day return policy from the date of purchase. Items must be unworn, in their original packaging, and accompanied by the original receipt or packing slip.
Does Call It Spring offer free shipping in Canada?
Yes, we offer free standard shipping on all Canadian orders over $75. For orders below this amount, a flat-rate shipping fee will be applied at checkout.
Are your products vegan and sustainable?
Yes, Call It Spring is a PETA-approved vegan brand. We are committed to creating trend-right footwear and accessories that are 100% vegan and increasingly made from sustainable materials.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website so you can monitor your delivery's progress.
Can I return an online purchase to a physical store?
Absolutely. You can return your online order to any Call It Spring store location in Canada for a refund or exchange, provided you have your order confirmation email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Afterpay for flexible interest-free installments.