Returns & Exchanges
At Call It Spring, we want you to be completely satisfied with your purchase. If you're not happy with your order, you can return or exchange unworn merchandise within 30 days of purchase with the original receipt.
Check Eligibility
Ensure your items are in their original, unworn condition with all packaging and tags attached to qualify for a full refund or exchange.
Choose Your Method
Return your items for free at any Call It Spring store location in Canada or initiate a return through our online portal to ship them back to our warehouse.
Package Your Items
Place the items back in their original shoebox or packaging and include the packing slip or order confirmation email to ensure faster processing.
Receive Your Refund
Once received and inspected, your refund will be issued to the original method of payment within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing